1-866-848-2565

Deliveries

Shipping Policy – Bioptimizers.ca

At Bioptimizers, we strive to provide a smooth and reliable shopping experience for our customers. Please review our shipping policy below. For any questions or assistance, feel free to reach out to our support team at [email protected].

  1. Order Processing
  • Orders are processed within 1–2 business days, excluding weekends and holidays.
  • You will receive a tracking number once your order has been shipped, so you can easily monitor its progress.
  1. Shipping Rates and Delivery Times

We offer the following shipping options for orders within Canada:

  • Free Standard Shipping:
    Available for orders over $100 CAD.
    Estimated delivery time: 5–7 business days to most Canadian addresses.
  • Flat Rate Shipping:
    For orders under $100 CAD, a shipping charge of $14.95 will apply.
    Estimated delivery time: 5–7 business days to most Canadian addresses.


Note:

  • No expedited shipping options are available at this time.
  • Delivery times are estimated and may vary due to external factors (e.g., weather or courier delays).
  1. Shipping Methods

We ship via trusted carriers, such as Canada Post, FedEx and UPS to ensure your order arrives safely.

  1. Order Tracking

Once your order has been shipped, you will receive a tracking number via email to track your package’s status.

  1. Shipping Address

Please ensure your shipping address is correct and complete during checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

  1. Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us at [email protected] as soon as possible, and we will assist you in resolving the issue.

  1. Shipping Restrictions

We currently ship within Canada only and are unable to ship to international locations at this time.

  1. Order Modifications

Once an order is placed, we cannot make changes to the shipping address or items. Please verify your order details before completing your purchase.

  1. Contact Us

For any shipping-related inquiries, please contact our customer support team:

Email: [email protected]
Phone: (519) 856-2729 / Toll Free (866) 848-2565
Website: www.bioptimizers.ca